Identity & productivity

Microsoft 365 & Identity Management

Governed Microsoft 365 and Entra ID estates with sensible policies, lifecycle automation and cost-aware licensing.

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Microsoft stack

Microsoft 365 & Identity Coverage

Entra ID, Intune, Exchange and tenant governance — each area with its own problems, tooling and measurable outcomes.

Identity platform

Microsoft Entra ID

Problems solved

  • Guest access and external collaboration without lifecycle controls
  • Group sprawl and over-permissioned app registrations
  • Conditional access policies that are incomplete or untested
  • Manual joiner-mover-leaver processes across HR and IT
  • Privileged roles assigned without regular attestation

Technologies

  • Microsoft Entra ID
  • Conditional Access
  • PIM
  • SSO & SAML
  • B2B collaboration
  • Identity Governance

Outcomes

  • Governed identity and access
  • Reduced standing privilege
  • Automated user lifecycle
  • Stronger sign-in and app protection

Endpoint management

Microsoft Intune

Problems solved

  • Devices enrolled without consistent compliance baselines
  • Windows, macOS and mobile policies applied unevenly
  • Patch and configuration drift across remote and branch users
  • BYOD and corporate device boundaries poorly defined
  • Endpoint visibility gaps during security incidents

Technologies

  • Microsoft Intune
  • Endpoint Manager
  • Compliance policies
  • Autopilot
  • Configuration profiles
  • Defender integration

Outcomes

  • Consistent endpoint posture
  • Clear device compliance reporting
  • Reduced manual device setup
  • Better security during incidents

Collaboration

Exchange Online

Problems solved

  • Mail flow and DNS misconfigurations causing delivery failures
  • Shared mailboxes and distribution groups without ownership
  • Retention and archiving policies misaligned to compliance needs
  • Hybrid or migration paths left partially complete
  • Anti-spam and transport rules that block legitimate traffic

Technologies

  • Exchange Online
  • Exchange Online Protection
  • Mail flow rules
  • Retention policies
  • Shared mailboxes
  • DNS & autodiscover

Outcomes

  • Reliable mail delivery
  • Governed collaboration workloads
  • Compliance-aligned retention
  • Simpler Exchange administration

Governance & licensing

Microsoft 365 Security & Governance

Problems solved

  • License assignments that outlive role changes or departures
  • Security defaults and DLP policies never tuned for the business
  • Admin roles scattered without central oversight
  • Tenant configuration drift across business units
  • No clear picture of M365 spend versus actual usage

Technologies

  • Microsoft 365 Admin
  • Defender for Office 365
  • DLP & sensitivity labels
  • License management
  • Audit logs
  • Secure Score

Outcomes

  • Reduced license waste
  • Stronger tenant governance
  • Policies that support work without blocking it
  • Clearer security and compliance posture

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