Observability & SRE

Monitoring, Reliability & SRE

Centralized visibility, actionable alerting and reliability practices that shrink mean time to detect and clarify ownership during incidents.

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Observability

Monitoring & Reliability Coverage

Cloud-native and open-source observability stacks plus SRE practices — each with focused problems, tooling and outcomes.

AWS observability

Amazon CloudWatch

Problems solved

  • Metrics and logs scattered across services with no unified dashboards
  • CloudWatch alarms that fire too late or too often to be trusted
  • Missing SLO signals for critical AWS workloads
  • Log retention and ingestion costs growing without review
  • On-call runbooks that do not match actual alarm behavior

Technologies

  • Amazon CloudWatch
  • CloudWatch Logs
  • CloudWatch Alarms
  • X-Ray
  • Metric filters
  • Dashboards

Outcomes

  • Actionable AWS alerting
  • Unified operational dashboards
  • Lower noise during incidents
  • Cost-aware log retention

Open observability

Grafana & Prometheus

Problems solved

  • Prometheus scraping gaps or cardinality explosions
  • Grafana dashboards duplicated without shared standards
  • Alert routing that does not reach the right owner
  • Missing correlation between metrics, traces and logs
  • Self-hosted observability stacks without backup or upgrade plans

Technologies

  • Prometheus
  • Grafana
  • Alertmanager
  • Recording rules
  • Service discovery
  • OpenTelemetry

Outcomes

  • Reliable metric collection
  • Shared SRE dashboards
  • Alerting teams actually respond to
  • Scalable observability foundations

Logging platform

ELK Stack & Loki

Problems solved

  • Logs impossible to search quickly during live incidents
  • Index and storage costs driven by unstructured log volume
  • No consistent log fields or correlation IDs across services
  • Retention policies that delete evidence before root-cause analysis
  • Multiple logging tools with no single query path for on-call

Technologies

  • Elasticsearch
  • Logstash
  • Kibana
  • Loki
  • Fluent Bit
  • Structured logging

Outcomes

  • Faster incident log investigation
  • Predictable logging costs
  • Consistent log schemas
  • Single pane for operational search

Reliability engineering

SRE & Incident Practices

Problems solved

  • Repeat incidents closed without durable remediation
  • No error budgets or SLOs tied to business expectations
  • Post-incident reviews that never produce owned action items
  • Capacity planning based on peak guesses instead of trends
  • On-call rotations burned out by noisy, unclear alerts

Technologies

  • SLOs & error budgets
  • Incident response
  • Postmortems
  • Runbooks
  • Chaos testing
  • Capacity planning

Outcomes

  • Fewer repeat outages
  • Clear reliability targets
  • Healthier on-call rotations
  • Data-driven capacity decisions

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